Nonstandard

Standard problems welcome. Weird ones too.

Technical help for organizations that need more capacity, more expertise, or simply another capable set of hands.

01 What this is

Most technical work doesn't stay in one vendor's lane.

Websites, DNS, Google Workspace, SaaS platforms, integrations and automation rarely belong to one vendor, one department or one job description. Nonstandard works across those lines, inside the environment you already have.

Some problems need specialized expertise. Some just need time and attention. Others don't fit neatly into anyone's service catalog. In every case, the job is the same: figure out the right way forward, then get it done.

02 Ways to work together

Three ways to buy the same help.

As Needed Hourly, à la carte

For the steady trickle of things that need doing: a DNS change, a broken form, a permission nobody understands. Send it over when it comes up, and pay for the time it takes.

Solve for U Defined project, fixed price

For a problem with a shape: a migration, an integration, a cleanup, something stalled. We define the outcome together and agree on a price before the work starts.

Add Capacity+ Reserved monthly capacity

For ongoing technical work that doesn't justify another full-time position. A reserved block of time each month, used however the month requires.

Not sure which fits? That usually becomes obvious in the first conversation.

03 Examples

The kinds of things that land here.

A website nobody quite owns anymore. Built by someone who left, hosted somewhere nobody remembers, still important.

A Google Workspace mess. Accounts, shared drives, aliases and permissions that grew without a plan.

A process that's still manual. The same data, copied between the same three places, every week.

Two systems that ought to talk to each other. Forms to CRM, CRM to email, email to the spreadsheet everyone actually uses.

A SaaS implementation that's stalled. Purchased, half-configured, quietly resented.

A vendor problem nobody has time to chase. Three weeks of tickets, calls and follow-ups. Still not fixed.

A technical project without an obvious owner. Too big for a volunteer, too small for a firm.

Something weird. Also welcome.

04 Who you're working with

Run by Matt Kaskela. You'll talk to the person doing the work.

Matt's day job is enterprise AV and IT in higher ed. Outside of it, he's spent years handling websites, hosting, digital systems and technical projects for small businesses and nonprofits.

The approach doesn't change: start where you are, work out what exists and what should happen, fix what needs fixing, and leave it documented so it stays fixed.

Works across: Websites and hosting, DNS and domains, Google Workspace, SaaS platforms, integrations and automation, AV and technical systems
Works with: Nonprofits, small businesses and other organizations with more to do than people to do it
Based in: Ithaca, NY. Most work happens remotely.

05 Contact

Technical help, without the usual boundaries.

Tell me what's going on. “No” is in my vocabulary. If it isn't something I should take on, I'll say so.

Start a conversation or email hello@nonstandard.systems